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07

Impact and Testimonials

Post-launch performance shows strong brand recognition and customer trust. The refreshed identity improved clarity, consistency, and emotional connection across both digital and physical experiences. 

Measuring Martoo’s impact

MetricResultImpact
Brand recognition71%Strong early awareness for a newly launched brand in its target market
Customer trust score8.9 / 10Reflects positive perception of quality, reliability, and consistency
Repeat purchase rate+42%Indicates loyalty and satisfaction.
Digital engagement+58%Social interactions and community growth show strong resonance
Accessibility compliance100% (WCAG 2.1 AA)Ensures inclusivity and broad accessibility across digital platforms
Social engagement+58%Higher interaction with brand content.
Net Promoter Score (NPS)+47Customers are actively recommending Martoo to peers
Customer referrals+24%Word-of-mouth driven by trust.
Brand consistency score90%Unified system across touchpoints.
Testimonials

Customer feedback highlights Martoo’s clarity, freshness, and reliability. Consistent branding and service have helped build emotional trust and everyday relevance across diverse customer segments. 

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